Terms and Conditions

https://kirkiherbsoil.gr/informs you about the availability of the products that are displayed on our site, as well as about the delivery days of your order, depending on the shipping method you have selected. In exceptional cases (deficient or delayed) you will be informed by customers care by phone or email.

Finally, we would like to emphasize that any remark or objection you have would be our pleasure to share it with us, by contacting us at email info@kirkiherbsoil.gr or by phone at 1300 555 555.

Transaction Security

Our company takes all the possible measures to protect your personal payment data
In any transaction with credit or debit card we can guarantee the following:
All the details of your card are not stored in your PC or our Database.

None element of your credit card is not knowing to us

In the data transaction SSL crypto encoding protocol is used

Your data goes directly to our corporate bank without any further process by us.

Payment options

You can pay for an order with the following ways:

1.Credit Card / Cash Card : Accepted cards: VISA, MasterCard. The payment procedure is completed in the secure platform of the Piraeus Bank, using the most advanced security and encryption protocols. Read more for transactions security.

2. Pay by bank transfer/e-banking: :

• Piraeus Bank

In order to proceed with your order you should email us the scanned document or electronic bank receipt at info@kirkiherbsoil.gr

RETURNS – CANCELLATIONS

Our company gives you the right to return products within 30 calendar days from the date of receipt. Product returns are divided into defective and non-defective.

Regarding defective products:

Regarding Defective Products: :

Defective products are those that are of poor quality, damaged or damaged, or for whatever reason have been sent by our own mistake (wrong pricing, wrong quantity, wrong size, etc.).

In all the above cases, the company is obliged to replace the defective products if the following conditions apply:

• You have contacted our company either by phone or via Email at info@kirkiherbsoil.gr and you have stated that you have defective products within 7 days from the date of receipt.

• The product to be replaced has not been used, has not been damaged by use and its packaging is in excellent condition. .

• The product to be replaced is accompanied by all the necessary documents proving the transaction (receipt or invoice)

If the product to be replaced meets the above requirements then you can send it to our headquarters and we will replace it with the correct one without any further charge for you (shipping costs of shipping and shipping are borne by our company)

Regarding NON-Defective Products:

Non-defective products are those that have no defects, no external or internal damage and have been sent correctly by us and according to your order.

In this case, if for some reason you want to replace such a product, our company gives you the opportunity as long as the following conditions apply.

•You have contacted our company either by phone or via Email at info@myofficecloud.gr and you have stated that you wish to change the product within 2 days from the date of receipt. .

• The product to be replaced has not been used, has not been damaged by use and its packaging is in excellent condition.

•The product to be replaced is accompanied by all the necessary documents proving the transaction (receipt or invoice). If the product to be replaced meets the above conditions then you can send it to our headquarters and we will replace it with any other product of your choice. .

In this case, you will be charged with the transportation costs of receiving and sending the new one. In case the defective or non-defective product has not been returned for replacement within 30 calendar days from the date of receipt, then our company does not undertake any replacement.

ORDER CANCELLATION

After your order placed in our website you will receive an email with all your order details. You can watch your order progress through our website.

Your order can be canceled in the following cases:

• Before completing the order, during the electronic process, you can at any time stop the process. .

• If you have completed the order and the product has not been shipped yet, you can contact us by phone at 1300 555 555 and one of our specialized partners will undertake the cancellation of your order.

Refund

https://kirkiherbsoil.gr/gives you the ability to return money, if for any reason you do not wish to receive an order that you have already paid or for some reason you do not wish to change defective goods with new ones, then you can after notifying us by email at info@kirkiherbsoil.gr clearly explaining to us the reasons for your decision to get your money back. Necessary condition is the existence of a bank account in the banks cooperating with us. In any case, the refund process is completed in about 30 days

Shipping Cost: :

For orders within Greece under €50, the shipping charge is €3.50.

Free Shipping:

For orders within Greece of €50 and above, shipping is free.

MISCELLANEOUS

Availability

All items that appear on the website https://kirkiherbsoil.gr/show indication of their availability and shipping time, in this way you are immediately informed about which are immediately available and which can be delivered on a specific date.

If for any reason a product cannot be loaded within the specified time period, we will contact you by email or by phone to let you know the new delivery date, if you deem that it does not serve you , you can cancel your order and If this is paid, your money will be refunded within 7 days to the bank account of the banks cooperating with us.

Force Majeure

If for reasons of force majeure (strikes, rallies-mobilizations, bad weather etc.), your order can not be executed, we will notify you via email of the expected date of delivery, and will look to you for confirmation, to complete the mission